Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you contact us through our website forms, request services, or engage with us professionally. This includes: name, email address, phone number, company name, and project details. We may also collect technical information like IP address, browser type, and usage data.

2. How We Use Your Information

We use the information we collect to: provide and improve our services, respond to your inquiries and requests, send project updates and invoices, send marketing communications (with your consent), comply with legal obligations, and protect against fraud and abuse.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with: trusted service providers who assist us in operating our business, professional advisors such as lawyers and accountants, law enforcement when required by law, and business partners with your explicit consent.

4. Data Security

We implement industry-standard security measures to protect your personal information. This includes SSL encryption, secure data storage, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Client data is typically retained for 7 years for legal and accounting purposes.

6. Your Rights

Under GDPR and applicable data protection laws, you have the right to: access your personal data, correct inaccurate data, request deletion of your data, object to processing, request data portability, and withdraw consent at any time. To exercise these rights, contact us at info@etechdigitalsolutions.com.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. See our Cookie Policy for detailed information about the types of cookies we use and how to manage your preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

9. International Transfers

As a global company with offices in the UK, Sri Lanka, and Sweden, your data may be transferred and processed internationally. We ensure appropriate safeguards are in place for such transfers in compliance with GDPR.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated date. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at: info@etechdigitalsolutions.com or write to us at 38/A, Wattala, Sri Lanka.

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